Adapted Growth

How to be a Successful Sales Rep

As with all things in life, learning how to be a successful sales rep starts by practicing your sales skills.
Photo by Charlein Gracia on Unsplash

 

Learning how to do anything in life takes plenty of practice. Yes, that includes learning how to be a successful sales rep. It doesn’t happen overnight.

The problem is that most salespeople aren’t given the space or time to practice. Most aren’t even given a suggestion to find it themselves. That’s why having a dedicated space and group of people is so important.

 

Sales Meets Martial Arts

 While you might not think sales and martial arts have much in common, you’d be wrong.

In martial arts (and almost everything you learn throughout your life), your skills begin to fade the minute you stop practicing and drilling. And your skills never improve when you stop learning.

Sales is a kind of verbal martial art.

Your skills fade if you don’t practice. And all the salespeople out there that are: 

  • training and keeping up with trends and best practices,
  • going to seminars,
  • learning under coaches and mentors,
  • roleplaying or practicing with peers,
  • reading books about selling, communication, business, and psychology,
  • and doing any of the other things you can do to improve

are going to be more successful than you. That’s just how it is.

A recent study showed that a good salesperson earns 50% more when they get regular practice. 50% is huge, and it can be all the difference needed to go from struggling to meet quota to reaching your ultimate sales goals.

Even if you’re going from two closed deals a month to four, that might be the difference between choosing which bills to pay first and living comfortably. 

Yet, salespeople don’t like to practice. It is part of the sales stigma that most people have because they look at sales as something you are born with. This same stigma keeps potentially incredible salespeople out of the industry, but we won’t get into that right now.

 

Practice Through Sales Conversation Roleplay

Here’s the real kicker; most salespeople don’t even know how to practice. 

They know they can read books, get training from their companies (maybe!), or attend seminars if they have the time and money. 

But they have no idea how to roleplay a conversation with other salespeople to improve their skills.

Maybe they’ve done it once or twice at a conference, but that’s far from the best environment to practice in. And, as with anything else, once or twice a year isn’t near enough to see any improvement. Those roleplay sessions are just there to illustrate a lesson at that moment. It’s not true practice.

Some managers facilitate monthly or weekly roleplay conversations within their sales teams. Adding that kind of practice into your training process can be enormously beneficial, but it’s not always realistic for many sales leaders. They have to focus more on numbers and therefore believe that their sales team will get their practice from real sales calls.

Without the benefit of actual practice with guided feedback and extra attempts using different communication styles, they keep making the same mistakes again and again.

If you’re learning to play golf, you can’t go to the golf course alone and expect to become a pro overnight. You have to practice consistently and probably get help from a coach, videos, or even a friend who knows more about it than you.

Or let’s bring it back to martial arts.

If you only go to class once a week for 45 minutes, you will learn new things and get better. Slowly. But if you go to three a week and practice three other days a week, you’ll improve significantly more quickly.

It’s the same with sales.

Your day-to-day job is like a once-a-week class. It’s the bare minimum of getting better, and reaching your goals will take much longer.

 

A Good Salesperson is Practiced, Not Gifted

 

Unfortunately, most people don’t look at it that way. Because they think it is a skill they were born with, practicing outside of their job could prove there’s room for improvement. Confronting weakness isn’t something most of us want to do.

This leads to the other downside of sales culture. There are always other things to blame for not closing more deals. Bad leads, product, bad area/economy, bad (fill in the blank). While some of these may be true to an extent, it’s a mindset that will hold you back. 

If you blame everything else, you take away your control to fix the situation.

Practicing is uncomfortable at times. Even the best of us will find gaps and weaknesses when we practice regularly. But this is a good thing!

The more you practice through those weaknesses, the stronger you’ll be when they happen in real life.

A common issue that many salespeople hate facing is the budget discussion. Most people don’t enjoy talking about money, and most salespeople don’t want to ask about it. So, they avoid it until they can’t. Because it’s uncomfortable, they lose rapport and trust with their prospect, and the conversation goes downhill.

However, if you roleplay every possible response to the budget question, you’ll be better prepared when you have it with actual prospects. You can answer confidently and authentically without discomfort, and you’re less likely to lose their trust. That former weakness becomes a strength, and your prospects will notice.

 

A Place to Practice

 

So why aren’t you roleplaying your sales conversations already?

Because most salespeople don’t feel comfortable doing it, it can be hard to find roleplaying partners. That’s where our Adapted Growth Sales Lab comes in.

We know there are a lot of salespeople out there who want to get better, who want to practice and grow. They just don’t know where to start. 

Our Sales Lab group allows you to roleplay sales meetings comfortably, judgment-free, and, most importantly, effectively. And we have a lot of fun too!

Those conversations you used to hate having will be a breeze in no time with regular roleplay practice.

Think of it like your sales dojo. A place to practice, learn from others, move past your challenges, and be more confident in your sales conversations. We also talk a lot about how to build the conversational tools you’ll learn into your sales process.

If you want to learn how to be a successful sales rep through practice, check out Sales Practice Lab. The first two weeks are completely free. Try it out and see what pressure-free roleplaying can do for your sales success.

 

Want other ways to learn how to be a successful sales rep? Read more about my Sales SHERPA philosophy below.

Find out what being a Sales Sherpa means and how this sales method can help you improve all of your relationships.

The S in SHERPA stands for Skeptical, the (positive!) mindset you need to have effective sales conversations.

H stands for Helpful because your intent drives your ability to be the best salesperson you can be.  

One of the essential characteristics of successful salespeople is Empathy.

Another trait that makes a sales rep successful is being Resolute.

The last letter in SHERPA stands for Accepting because it’s one of the most valuable traits a successful salesperson can have.

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